Frequently Asked Questions

Attendance/Vacation

I am currently unable to access the OLMS. What do I do?
Click here for an instructional PDF

I can't attend today, but I don't want an absence on my record. What do I do?
Click here to fill out the attendance survey

I’m going on vacation. What do I need to do to prepare?
Click here for an instructional PDF

My child is on an IEP and has conflicting classes scheduled. What do I do?
Click here for an instructional PDF

Tech Issues

My computer is broken, what do I do?
Click here to reach out to K12 student support

Why is my work not showing up as complete in the OLMS?
Click here to find out what to do 

The time zone on my computer is wrong. What do I do?
Click here for an instructional PDF

How-to Guides

How do I log in to Google using my CAVA issued account?
Click here for instructions

How do I upload my PE Log/TGA to the OLMS?
Click here for an instructional PDF

How do I access my child's STAR 360 test results?
Click here for an instructional PDF

How do I switch my Learning Coach?
Click here for an instructional PDF

How do I get a physical copy of the Math textbook?
Click here to reach out to K12 student support

How do I go about retaking my History quiz?
Click here to read the answer